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Woman at restaurant table paying for meal by touching contactless credit or debit card to payment terminal.
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What are the Benefits of Contactless Cards?

Contactless credit and debit cards are becoming more widely accepted at point-of-sales systems across the country as retailers adopt this form of payment processing. Read this article to learn more about contactless cards, how they work and how they help safeguard your transactions from fraud.

Customer support phone operator working at computer. Happy call center agent working on support hotline in office. Smiling call center agent in conversation with customer over headset.
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Don't Be Fooled: Know What Information Ent Will Never Ask You For

Here at Ent Credit Union, we go to great lengths to protect our members. A new scam has started affecting some of our members, and we want to help you stay safe. Learn how to protect your financial and personal information online, so you don’t have to worry about a stranger taking your money. Instead of robbing banks with black hoods over their faces, today’s thieves spend their time scamming everyday consumers and businesses out of their hard-earned money. Suspicious calls, texts, and emails can catch some people off guard, giving fraudsters a chance to drain their bank account.

Elderly father and adult son exercising outside together.
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What to Do if You Think Your Elderly Parent Is Being Scammed

Millions of seniors are scammed out of their money every year in the United States. Elderly individuals tend to be more susceptible to financial scams. They also tend to have more assets, including owning a home, financial savings and good credit after a lifetime of work. Older Americans suffering from medical conditions such as Alzheimer’s or dementia may also get confused when managing their money. Others may have trouble using the latest technology, including mobile banking apps, email or the internet. Use this guide to protect your aging relatives from scams targeting seniors.

Senior retired couple enjoying coffee in kitchen together.
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Top 10 Financial Scams Targeting Retired Adults

Senior citizens and retired adults are often prime targets for digital hackers and con artists looking to defraud those that they consider vulnerable. These criminals often try to take advantage of these individuals costing them their life savings, which can lead to debt and other financial hardships. If you know someone who is retired, learn about the leading scams targeting them and how they can be identified.

 

male college student raising his hand during a lecture.
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Common Scams that Prey on College Students

College students may be vulnerable to online scams and predatory behavior. Many students may be living on their own and managing their money for the first time. They may not be familiar with the warning signs of fraud, which can lead to all kinds of unfortunate outcomes, including identity theft and scam purchases. If you or someone you know is getting ready to go to college, use this guide to help protect yourself from common scams that target college students.

You woman, concerned, talking on phone in her home office.
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Help I've Been Scammed! What Should I Do Now?

So, you believe you’re the victim of a scam—what do you do now? Online scams are becoming increasingly common as online scammers and hackers look for new ways to trick consumers into handing over their personal information. If you’ve been scammed, you might have noticed an unauthorized transaction posted to your bank account or your funds may be lower than expected. There’s also a chance that you sent your personal information to the wrong person by mistake, including your debit and credit card numbers, bank account information, Social Security number, phone number or email address. If you notice a problem with your account, there are several ways to rectify the situation. Follow these steps to secure your money before the scammer has a chance to make another withdrawal.

mobile banking
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Mobile Banking Safety Tips

More people are using mobile banking apps and websites than ever before. Many people prefer to manage their money online using a mobile device rather than visiting a local service center in person. You don’t have to deal with traffic or wait in line to use the ATM. Banking apps are as safe as the financial institutions they represent, but you need to be careful when sending and sharing your information online. Use these safety tips to enjoy the benefits of Ent mobile banking without putting your finances at risk.

how safe is my password
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How Secure is My Password?

It’s generally recommended that you change your password once every three months or so, but it can be easy to forget or push it off. You may be wondering if it’s really such a big deal? Yes, it is because cybercrime is on the rise. In a 2018 survey of adults, almost 33% said they personally had experienced a hack of their social media and email accounts. This may be because up to 50% of them use the same password for multiple accounts. Read this article to help you secure your passwords and online accounts before you get hacked.

emv cards
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Chip-Enabled Ent Debit Cards: How EMV Technology Keeps You Safe

Today, most debit and credit cards have multiple ways to transmit data and authenticate a payment. One such way is the small, square computer chips you see on the card. This is called an EMV chip and is used to help protect the user from fraud. Read this article to learn more about how EMV chips work and how they help keep your information safe.

sending money scams
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Someone Wants to Send You Money? It's Likely a Scam.

So, someone wants to send you money? Maybe someone reached out to you via phone, text or email claiming that you won a prize, they’re going to wire you money or you are the beneficiary for your family members. Everyone wants “free” money, but often these messages or notifications are scams. Learn more about what you can do to protect yourself from these types of scams.

tax scams
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How to Protect Your Identity and Money During Tax Season

It’s tax season in the U.S. You’re likely focused on gathering all the necessary paperwork and submitting your return on time. Meanwhile, in the criminal world, fraudsters are busy executing schemes in an attempt to steal your identity and money. In fact, the Internal Revenue Service identified $2.3 billion in tax fraud in 2020. To help alleviate some stress this tax season, we’ve compiled this guide to help you protect yourself, recognize possible fraud warning signs and take action if you become a victim.

5 ways to recognize phishing
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What Is a Phishing Attack? - 5 Ways to Recognize a Phishing Scam

You know scammers are out there, lurking behind friendly, seemingly legitimate emails and text messages.  They attempt to get your personal information, often by asking you to click on a link. The link will bring you to a website that looks like a legitimate website, but it only exists solely for fraudulent purposes. Did you know that most phishing scams arrive by email? Just 1% attempt to scam you by phone. How can you recognize a phishing scam so you don’t fall prey to one? There are five common giveaways that an email may not be legitimate.

scammed image
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How Do I Know If I've Been Scammed? Common Red Flags

If you suspect you are being scammed, Ent Credit Union is here to help. Money scams can take many different forms. Criminals may claim to be the government, such as the IRS, or even your local financial institution to con you out of your hard-earned money. There are several ways to find out if you are indeed the victim of a scam. Use this guide to protect yourself from scams online and over the phone.

Young Asian woman checking email and on the phone. Workers in the background at restaurant.
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What is Phishing & How Does it Work?

You can never be too careful when it comes to managing your money. Cybercriminals and digital hackers often use a technique known as “phishing” to get customers like you to turn over their personal data, including PIN numbers, credit and debit cards, bank statements and other financial information. These kinds of cyberattacks can happen to anyone at any time. That’s why it’s important to learn about phishing, so you can protect yourself and your money from online scams.

Online Bank Ecommerce Money Transfer 2 Factor App
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Multi-Factor Authentication: Why It's Important & How to Set It Up

You have passwords for every online store, financial institution and social media website, yet you were still hacked. How is that even possible? Sadly, this is becoming more and more common, which is why multi-factor authentication (MFA) has become more widespread.

concentrated stylish housewife in white blouse and black jacket in the modern living room in sunny day editing on a laptop while sitting on sofa. typing on keyboard
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What is Spoofing and How Does it Work?

Chances are that you’ve been the victim of a spoofing attempt by now. Spoofing is a type of cyberattack where someone pretends to be a trusted source so they can gain access to your personal information. In this article, you’ll learn what spoofing is, and more importantly, what you can do to keep your personal information safe.

Concerned millennial couple meeting with banker about fraud issue
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Scammers Are After Your Money: Here’s How to Stop Them

Most of us know that there are scammers out there, but could you identify one if they called or emailed you? Due to COVID-19, scammers have gotten increasingly clever. Unlike credit card scams where federal law limits your liability to $50, there is no real protection for bank or credit union scams. You could lose thousands of dollars, and you won’t get that money back. Bank scammers can make it look like they are calling from Ent with a fake caller I.D. What can you do to protect yourself from those scammers?

Portrait of a couple with financial problems looking at document in financial adviser's office.
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What is Unemployment Fraud? Unemployment Insurance Fraud on the Rise

Since the pandemic, unemployment insurance fraud has been increasing. If you have been the victim of fraud, read this article for steps to take. 

Young woman analyzing bills while writing in diary. Beautiful female is using digital tablet at table. She is sitting on sofa at home.
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Protect Your Account: Secure online banking tools and how to protect your account

Ent’s online and mobile banking systems offer multiple fast and easy ways to monitor and control access to your account, helping you watch for fraudulent transactions and providing you with piece of mind. The more quickly and easily you can spot a fraudulent transaction – and alert your financial institution to have it resolved – the less stress and impact it could have on your day-to-day financial activity. Here are a few online banking features we recommend for protecting your accounts:

Mature man at home using smartphone for online banking, shopping, social media, e-mail, etc. The serious expression indicates there's something to think about ... phishing, e-mail scam, online abuse, identity theft, who knows what?
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Report Identity Theft: What to Do If Your Identity is Stolen

Protecting your identity and personal information is especially important in today's digital age. Look for suspicious activity like accounts you didn't open or purchases you didn't make. If you suspect you're a target of identity theft, read this article to learn what steps you can take to help protect yourself.

Close up of personal information form with confidential stamp
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How to Protect your Identity

Be proactive in safeguarding your sensitive, personal and confidential information. Protecting this information makes it difficult for someone to assume your identity to commit fraud or other criminal acts. Focus on best practices in these areas to help keep your information safe:

Online Banking Mobile Ecommerce 2 Factor Authentication App
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Multifactor Authentication (MFA): Enhanced Security with MFA Technology

We're routinely enhancing our online security measures to help keep your account safe. 

Modern young woman walking on the city street texting and holding cup of coffee
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Tips to Avoid Phishing

Your vigilance is the best defense against phishing, and here are some quick tips to help keep your information safe.

A woman sits at her dining room table with laptop and financial reports doing her monthly budget. She is smiling at the ease of use as she works on her smart phone banking app to do monthly finances, pay taxes and save money for the future.
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Protect Devices: How-to Protect Your Device from Hackers

Many of us store personal, sensitive and confidential information on our digital devices. This makes them an attractive target for scammers and criminals. Follow best practices in these areas to help keep your devices secure:

Male hand holding a smartphone with unknown caller displayed on screen. Privacy, fraud, cybercrime and spying concepts
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Caller ID Scams: Fake Caller ID Spoofing and Scam Likely Calls

Scammers are using fake financial institution caller IDs to call and ask people for their banking and personal information. Bank customers and credit union members — including Ent members — are being targeted. Our members have reported getting calls that look like they're from Ent Federal or a specific Ent service center.