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What is Phishing & How Does it Work?

You can never be too careful when it comes to managing your money. Cybercriminals and digital hackers often use a technique known as “phishing” to get customers like you to turn over their personal data, including PIN numbers, credit and debit cards, bank statements and other financial information. These kinds of cyberattacks can happen to anyone at any time. That’s why it’s important to learn about phishing, so you can protect yourself and your money from online scams.

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What is Spoofing and How Does it Work?

Chances are that you’ve been the victim of a spoofing attempt by now. Spoofing is a type of cyberattack where someone pretends to be a trusted source so they can gain access to your personal information. In this article, you’ll learn what spoofing is, and more importantly, what you can do to keep your personal information safe.

Online Bank Ecommerce Money Transfer 2 Factor App
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Multi-Factor Authentication: Why It's Important & How to Set It Up

You have passwords for every online store, financial institution and social media website, yet you were still hacked. How is that even possible? Sadly, this is becoming more and more common, which is why multi-factor authentication (MFA) has become more widespread.

Concerned millennial couple meeting with banker about fraud issue
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Scammers Are After Your Money: Here’s How to Stop Them

Most of us know that there are scammers out there, but could you identify one if they called or emailed you? Due to COVID-19, scammers have gotten increasingly clever. Unlike credit card scams where federal law limits your liability to $50, there is no real protection for bank or credit union scams. You could lose thousands of dollars, and you won’t get that money back. Bank scammers can make it look like they are calling from Ent with a fake caller I.D. What can you do to protect yourself from those scammers?

Customer support phone operator working at computer. Happy call center agent working on support hotline in office. Smiling call center agent in conversation with customer over headset.
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Don't Be Fooled: Know What Information Ent Will Never Ask You For

Here at Ent Credit Union, we go to great lengths to protect our members. A new scam has started affecting some of our patrons, and we want to help you stay safe. Learn how to protect your financial and personal information online, so you don’t have to worry about a stranger taking your money. Instead of robbing banks with black hoods over their faces, today’s thieves spend their time scamming everyday consumers and businesses out of their hard-earned money. Suspicious calls, texts, and emails can catch some people off guard, giving fraudsters a chance to drain their bank account.

Portrait of a couple with financial problems looking at document in financial adviser's office.
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What is Unemployment Fraud? Unemployment Insurance Fraud on the Rise

Since the pandemic, unemployment insurance fraud has been increasing. If you have been the victim of fraud, read this article for steps to take. 

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Three Tips to Stay Ahead of Skimming

Don't let thieves steal your card information. Use these tips to help minimize your risk of debit and credit card fraud.

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Tips to Spot Check Fraud

Scams can take many forms as fraudsters are always trying to find ways to be more convincing. They take advantage of gaps in financial knowledge, and weak links in the financial system. By keeping an eye out for these red flags, you can see through the schemes and protect your hard-earned money. Keep this tip from the Federal Trade Commission (FTC) in mind as you read on. 

Young woman analyzing bills while writing in diary. Beautiful female is using digital tablet at table. She is sitting on sofa at home.
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Protect Your Account: Secure online banking tools and how to protect your account

Ent’s online and mobile banking systems offer multiple fast and easy ways to monitor and control access to your account, helping you watch for fraudulent transactions and providing you with piece of mind. The more quickly and easily you can spot a fraudulent transaction – and alert your financial institution to have it resolved – the less stress and impact it could have on your day-to-day financial activity. Here are a few online banking features we recommend for protecting your accounts:

Mature man at home using smartphone for online banking, shopping, social media, e-mail, etc. The serious expression indicates there's something to think about ... phishing, e-mail scam, online abuse, identity theft, who knows what?
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Identity Theft: What to Do If Your Identity is Stolen

Protecting your identity and personal information is especially important in today's digital age. Look for suspicious activity like accounts you didn't open or purchases you didn't make. If you suspect you're a target of identity theft, read this article to learn what steps you can take to help protect yourself.

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Tips to Avoid Phishing

Your vigilance is the best defense against phishing, and here are some quick tips to help keep your information safe.

A woman sits at her dining room table with laptop and financial reports doing her monthly budget. She is smiling at the ease of use as she works on her smart phone banking app to do monthly finances, pay taxes and save money for the future.
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Protect Your Devices

Many of us store personal, sensitive and confidential information on our digital devices. This makes them an attractive target for scammers and criminals. Follow best practices in these areas to help keep your devices secure:

Online Banking Mobile Ecommerce 2 Factor Authentication App
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Multifactor Authentication

We're routinely enhancing our online security measures to help keep your account safe. 

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Video: Keys to a Strong Password

Creating a strong password is the first step in protecting your online banking account from unauthorized access. Follow these tips to help create a strong password.

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Protect Your Identity

Be proactive in safeguarding your sensitive, personal and confidential information. Protecting this information makes it difficult for someone to assume your identity to commit fraud or other criminal acts. Focus on best practices in these areas to help keep your information safe:

Male hand holding a smartphone with unknown caller displayed on screen. Privacy, fraud, cybercrime and spying concepts
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Caller ID Scam - Don't Be Fooled

Scammers are using fake financial institution caller IDs to call and ask people for their banking and personal information. Bank customers and credit union members — including Ent members — are being targeted. Our members have reported getting calls that look like they're from Ent Federal or a specific Ent service center.