We're routinely enhancing our online security measures to help keep your account safe.
Enhancing your security
If you log in to online or mobile banking using a device or browser we don’t recognize, we’ll ask you to take additional steps to authenticate your log in. This multistep process, also known as Multifactor Authentication, ensures that you’re the only person that can access your account, even if someone has your password.
In addition to entering your password when logging in, we’ll also ask you to authenticate your log in by phone or by entering a six-digit security code, which you can choose to receive via email or text message.
Once you’ve successfully logged in, you won’t be prompted to authenticate your log in again on that device, unless you erase the device’s history, use a different browser or you need to change your password for security reasons.
One of the keys to multifactor authentication is having accurate contact information for you on file at Ent so you can authenticate your log in. If we don’t have your correct phone number or email, you may not be able to log in to online or mobile banking.
Best Practices For Keeping Your Accounts Safe Online
In addition to the protections Ent has in place, we encourage you to use these best practices to help keep your accounts safe online:
Change your passwords frequently
Monitor your accounts regularly through online and mobile banking and account alerts, looking out for suspicious activity
Keep your apps and devices up-to-date with the most recent system updates
Run anti-virus software and make sure your firewall is turned on
Avoid unsecured wireless access points – like public WiFi hotspots
Scams can take many forms as fraudsters are always trying to find ways to be more convincing. They take advantage of gaps in financial knowledge, and weak links in the financial system. By keeping an eye out for these red flags, you can see through the schemes and protect your hard-earned money. Keep this tip from the Federal Trade Commission (FTC) in mind as you read on.
Protect Your Account: Secure online banking tools and how to protect your account
Ent’s online and mobile banking systems offer multiple fast and easy ways to monitor and control access to your account, helping you watch for fraudulent transactions and providing you with piece of mind. The more quickly and easily you can spot a fraudulent transaction – and alert your financial institution to have it resolved – the less stress and impact it could have on your day-to-day financial activity. Here are a few online banking features we recommend for protecting your accounts:
Protecting your identity and personal information is especially important in today's digital age. Look for suspicious activity like accounts you didn't open or purchases you didn't make. If you suspect you're a target of identity theft, read this article to learn what steps you can take to help protect yourself.
Many of us store personal, sensitive and confidential information on our digital devices. This makes them an attractive target for scammers and criminals. Follow best practices in these areas to help keep your devices secure:
Be proactive in safeguarding your sensitive, personal and confidential information. Protecting this information makes it difficult for someone to assume your identity to commit fraud or other criminal acts. Focus on best practices in these areas to help keep your information safe:
Scammers are using fake financial institution caller IDs to call and ask people for their banking and personal information. Bank customers and credit union members — including Ent members — are being targeted. Our members have reported getting calls that look like they're from Ent Federal or a specific Ent service center.
You are leaving Ent’s website and navigating to an Ent partner site. Ent does not contribute to the content displayed on this website and does not legally represent you or the third party in transactions conducted via the linked website. Please be aware that information security, ADA accessibility, and privacy policies may differ from those practiced by Ent.
We want you to know: You are linking to a third party website that is not controlled or owned by Ent. Ent does not contribute to the content displayed on this website and does not legally endorse services or represent you or the third party in transactions conducted via these linked websites. Please be aware that information security and privacy policies may differ from those practiced by Ent.