Information Security and Fraud Prevention

Be proactive in safeguarding your sensitive, personal and confidential information. Protecting this information makes it difficult for someone to assume your identity to commit fraud or other criminal acts. Focus on best practices in these areas to help keep your information safe:

Your vigilance is the best defense against phishing, and here are some quick tips to help keep your information safe.

Most of us know that there are scammers out there, but could you identify one if they called or emailed you? Due to COVID-19, scammers have gotten increasingly clever. Unlike credit card scams where federal law limits your liability to $50, there is no real protection for bank or credit union scams. You could lose thousands of dollars, and you won’t get that money back. Bank scammers can make it look like they are calling from Ent with a fake caller I.D. What can you do to protect yourself from those scammers?

Don't let thieves steal your card information. Use these tips to help minimize your risk of debit and credit card fraud.

Scams can take many forms as fraudsters are always trying to find ways to be more convincing. They take advantage of gaps in financial knowledge, and weak links in the financial system. By keeping an eye out for these red flags, you can see through the schemes and protect your hard-earned money. Keep this tip from the Federal Trade Commission (FTC) in mind as you read on. 

If you suspect you are being scammed, Ent Credit Union is here to help. Money scams can take many different forms. Criminals may claim to be the government, such as the IRS, or even your local financial institution to con you out of your hard-earned money. There are several ways to find out if you are indeed the victim of a scam. Use this guide to protect yourself from scams online and over the phone.

Scammers are using fake financial institution caller IDs to call and ask people for their banking and personal information. Bank customers and credit union members — including Ent members — are being targeted. Our members have reported getting calls that look like they're from Ent Federal or a specific Ent service center. 

You have passwords for every online store, financial institution and social media website, yet you were still hacked. How is that even possible? Sadly, this is becoming more and more common, which is why multi-factor authentication (MFA) has become more widespread.

We're routinely enhancing our online security measures to help keep your account safe. 

Ent’s online and mobile banking systems offer multiple fast and easy ways to monitor and control access to your account, helping you watch for fraudulent transactions and providing you with piece of mind. The more quickly and easily you can spot a fraudulent transaction – and alert your financial institution to have it resolved – the less stress and impact it could have on your day-to-day financial activity. Here are a few online banking features we recommend for protecting your accounts:

Many of us store personal, sensitive and confidential information on our digital devices. This makes them an attractive target for scammers and criminals. Follow best practices in these areas to help keep your devices secure:

Chances are that you’ve been the victim of a spoofing attempt by now. Spoofing is a type of cyberattack where someone pretends to be a trusted source so they can gain access to your personal information. In this article, you’ll learn what spoofing is, and more importantly, what you can do to keep your personal information safe.