Information Security and Fraud Prevention

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Don't Be Fooled: Know What Information Ent Will Never Ask You For
Here at Ent Credit Union, we go to great lengths to protect our members. A new scam has started affecting some of our patrons, and we want to help you stay safe. Learn how to protect your financial and personal information online, so you don’t have to worry about a stranger taking your money. Instead of robbing banks with black hoods over their faces, today’s thieves spend their time scamming everyday consumers and businesses out of their hard-earned money. Suspicious calls, texts, and emails can catch some people off guard, giving fraudsters a chance to drain their bank account.

How to Protect your Identity
Be proactive in safeguarding your sensitive, personal and confidential information. Protecting this information makes it difficult for someone to assume your identity to commit fraud or other criminal acts. Focus on best practices in these areas to help keep your information safe:

Multifactor Authentication
We're routinely enhancing our online security measures to help keep your account safe.

What is Unemployment Fraud? Unemployment Insurance Fraud on the Rise
Since the pandemic, unemployment insurance fraud has been increasing. If you have been the victim of fraud, read this article for steps to take.

Protect Devices: How-to Protect Your Device from Hackers
Many of us store personal, sensitive and confidential information on our digital devices. This makes them an attractive target for scammers and criminals. Follow best practices in these areas to help keep your devices secure:
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Common Scams that Prey on College Students
College students may be vulnerable to online scams and predatory behavior. Many students may be living on their own and managing their money for the first time. They may not be familiar with the warning signs of fraud, which can lead to all kinds of unfortunate outcomes, including identity theft and scam purchases. If you or someone you know is getting ready to go to college, use this guide to help protect yourself from common scams that target college students.

Help I've Been Scammed! What Should I Do Now?
So, you believe you’re the victim of a scam—what do you do now? Online scams are becoming increasingly common as online scammers and hackers look for new ways to trick consumers into handing over their personal information. If you’ve been scammed, you might have noticed an unauthorized transaction posted to your bank account or your funds may be lower than expected. There’s also a chance that you sent your personal information to the wrong person by mistake, including your debit and credit card numbers, bank account information, Social Security number, phone number or email address. If you notice a problem with your account, there are several ways to rectify the situation. Follow these steps to secure your money before the scammer has a chance to make another withdrawal.

Mobile Banking Safety Tips
More people are using mobile banking apps and websites than ever before. Many people prefer to manage their money online using a mobile device rather than visiting a local service center in person. You don’t have to deal with traffic or wait in line to use the ATM. Banking apps are as safe as the financial institutions they represent, but you need to be careful when sending and sharing your information online. Use these safety tips to enjoy the benefits of Ent mobile banking without putting your finances at risk.

How Secure is My Password?
It’s generally recommended that you change your password once every three months or so, but it can be easy to forget or push it off. You may be wondering if it’s really such a big deal? Yes, it is because cybercrime is on the rise. In a 2018 survey of adults, almost 33% said they personally had experienced a hack of their social media and email accounts. This may be because up to 50% of them use the same password for multiple accounts. Read this article to help you secure your passwords and online accounts before you get hacked.

Chip-Enabled Ent Debit Cards: How EMV Technology Keeps You Safe
Today, most debit and credit cards have multiple ways to transmit data and authenticate a payment. One such way is the small, square computer chips you see on the card. This is called an EMV chip and is used to help protect the user from fraud. Read this article to learn more about how EMV chips work and how they help keep your information safe.

Someone Wants to Send You Money? It's Likely a Scam.
So, someone wants to send you money? Maybe someone reached out to you via phone, text or email claiming that you won a prize, they’re going to wire you money or you are the beneficiary for your family members. Everyone wants “free” money, but often these messages or notifications are scams. Learn more about what you can do to protect yourself from these types of scams.
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How to Protect Your Identity and Money During Tax Season
It’s tax season in the U.S. You’re likely focused on gathering all the necessary paperwork and submitting your return on time. Meanwhile, in the criminal world, fraudsters are busy executing schemes in an attempt to steal your identity and money. In fact, the Internal Revenue Service identified $2.3 billion in tax fraud in 2020. To help alleviate some stress this tax season, we’ve compiled this guide to help you protect yourself, recognize possible fraud warning signs and take action if you become a victim.

Caller ID Scam - Don't Be Fooled
Scammers are using fake financial institution caller IDs to call and ask people for their banking and personal information. Bank customers and credit union members — including Ent members — are being targeted. Our members have reported getting calls that look like they're from Ent Federal or a specific Ent service center.

What is Phishing & How Does it Work?
You can never be too careful when it comes to managing your money. Cybercriminals and digital hackers often use a technique known as “phishing” to get customers like you to turn over their personal data, including PIN numbers, credit and debit cards, bank statements and other financial information. These kinds of cyberattacks can happen to anyone at any time. That’s why it’s important to learn about phishing, so you can protect yourself and your money from online scams.

Someone Wants to Send You Money? It's Likely a Scam.
So, someone wants to send you money? Maybe someone reached out to you via phone, text or email claiming that you won a prize, they’re going to wire you money or you are the beneficiary for your family members. Everyone wants “free” money, but often these messages or notifications are scams. Learn more about what you can do to protect yourself from these types of scams.

Don't Be Fooled: Know What Information Ent Will Never Ask You For
Here at Ent Credit Union, we go to great lengths to protect our members. A new scam has started affecting some of our patrons, and we want to help you stay safe. Learn how to protect your financial and personal information online, so you don’t have to worry about a stranger taking your money. Instead of robbing banks with black hoods over their faces, today’s thieves spend their time scamming everyday consumers and businesses out of their hard-earned money. Suspicious calls, texts, and emails can catch some people off guard, giving fraudsters a chance to drain their bank account.

Mobile Banking Safety Tips
More people are using mobile banking apps and websites than ever before. Many people prefer to manage their money online using a mobile device rather than visiting a local service center in person. You don’t have to deal with traffic or wait in line to use the ATM. Banking apps are as safe as the financial institutions they represent, but you need to be careful when sending and sharing your information online. Use these safety tips to enjoy the benefits of Ent mobile banking without putting your finances at risk.

What is Spoofing and How Does it Work?
Chances are that you’ve been the victim of a spoofing attempt by now. Spoofing is a type of cyberattack where someone pretends to be a trusted source so they can gain access to your personal information. In this article, you’ll learn what spoofing is, and more importantly, what you can do to keep your personal information safe.

How Secure is My Password?
It’s generally recommended that you change your password once every three months or so, but it can be easy to forget or push it off. You may be wondering if it’s really such a big deal? Yes, it is because cybercrime is on the rise. In a 2018 survey of adults, almost 33% said they personally had experienced a hack of their social media and email accounts. This may be because up to 50% of them use the same password for multiple accounts. Read this article to help you secure your passwords and online accounts before you get hacked.

Chip-Enabled Ent Debit Cards: How EMV Technology Keeps You Safe
Today, most debit and credit cards have multiple ways to transmit data and authenticate a payment. One such way is the small, square computer chips you see on the card. This is called an EMV chip and is used to help protect the user from fraud. Read this article to learn more about how EMV chips work and how they help keep your information safe.

Tips to Avoid Phishing
Your vigilance is the best defense against phishing, and here are some quick tips to help keep your information safe.

Protect Devices: How-to Protect Your Device from Hackers
Many of us store personal, sensitive and confidential information on our digital devices. This makes them an attractive target for scammers and criminals. Follow best practices in these areas to help keep your devices secure:

How Do I Know If I've Been Scammed? Common Red Flags
If you suspect you are being scammed, Ent Credit Union is here to help. Money scams can take many different forms. Criminals may claim to be the government, such as the IRS, or even your local financial institution to con you out of your hard-earned money. There are several ways to find out if you are indeed the victim of a scam. Use this guide to protect yourself from scams online and over the phone.
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