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No Caller ID Scams: Don't be Fooled

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Scammers are using fake financial institution caller IDs to call and ask people for their banking and personal information. Bank customers and credit union members — including Ent members — are being targeted. Our members have reported getting calls that look like they're from Ent Federal or a specific Ent service center. 

Male hand holding a smartphone with unknown caller displayed on screen. Privacy, fraud, cybercrime and spying concepts Article Image

What you need to know

Here's How the Scam Works. 

Through a variety of ways, a scammer steals a bank card number. Then:

  • The scammer enters the number into an Android or iPhone digital wallet app.
  • The digital wallet app texts a verification code to the victim’s phone.
  • The scammer calls the victim, using a fake caller ID, and asks them to verify recent charges.
  • When the victim says they’re fraudulent, the scammer asks for the verification code to “confirm” the victim’s identity.
  • If the victim gives them the code, the scammer can activate the digital wallet and start spending the victim’s money.

REMINDER: Ent will never CALL YOU and ask for your: 

  • PIN number.
  • Online banking username and password.
  • CVV2 code.
  • Full Social Security number.
  • Verification code.

What you can do?

  • If you're suspicious in any way, hang up and call Ent directly at 800-525-9623. 
  • Never click on a link in an email unless you're sure it's coming from Ent.
  • Never give out the above information over the phone or via email, text or social media messages. 

Ent wants you to stay safe!

 

*PLEASE NOTE: This article is intended to be used for informational purposes only and should not be considered financial advice. Please consult your own financial advisor, accountant or other financial professional to learn more about what strategies are appropriate for your situation.

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