We’re here for you
Ent Credit Union routing number: 307070005
How to contact Ent
Our Member Service Representatives are available extended hours to serve you by phone and secure message 6 days a week: Mon through Fri from 7 AM to 6 PM and Sat from 8 AM to 3 PM (Mountain Time).
Phone numbers
- Main number: 800-525-9623
- Lost or stolen Ent debit card: 800-525-9623
- Lost or stolen Ent credit card: 866-289-1567
- Media inquiries: 719-922-7415
- Canada toll-free: 800-272-9125
Fax numbers
- Auto loan payoff request: 719-550-7075
- Borrower payoff authorization (consumer loan or HELOC): 719-550-7075
- DMV out-of-state auto loan registration: 719-550-7993
- Consumer loan application documents: 719-550-7199
- Mortgage application documents: 719-388-8995
- Letter of guarantee: 719-550-7075
- Lien release/title copy letter for DMV: 719-550-7993
- Mortgage loan information request: 719-550-7006
- Auto insurance proof/removing CPI: 1-800-709-4818
- Third Party Verification of Deposits: VOD@ent.com or https://www.confirmation.com/home.aspx
Mailing addresses
Consumer loan payments
Ent Credit Union
P.O. Box 16769
Colorado Springs, CO 80935-6769
Mortgage loan payments
Ent Credit Union
P.O. Box 16900
Colorado Springs, CO 80935-6900
General mail address
Ent Credit Union
P.O. Box 15819
Colorado Springs, CO 80935-5819
Credit card payments
Ent Credit Union
PO Box 660493
Dallas, TX 75266-0493
To make an auto loan payment, or another consumer loan payment, you have a few options:
- Logging into online banking and making a one-time payment, or setting up a recurring payment in your Ent account or from another financial institution.
- Request automatic payments to be made from your outside financial institution by visiting a service center or contacting us at 800-525-9623.
- Visiting a service center, shared branch or ITM.
- Mailing a payment to our P.O. Box (see mailing addresses above)
- Setting up a bill pay through your financial institution. You may need to contact your financial institution to see if this service is available.
- Make your payment online using your debit card without logging into online banking. Click here to make a payment. There is a $9.95 fee for this option.
- Contacting us by phone at 800-525-9623. There is a $15.00 fee for this option.
You should receive your new card one week to 10 days prior to your old card’s expiration. Your new card must be activated prior to use. However, debit cards can be ordered by calling us or instantly issued at a Service Center.
Your call center password is a password set by you that is used to identify you when you contact us by phone. Stop by any service center or log in to online banking to set up your call center password today!
An Ent member may request a wire transfer in-person, by telephone or through online banking (as a secure message request). Domestic wire fee: $25.00; international wire fee: $55.00.
Ent locations offer notary services to the public, however, Ent does not offer witnesses. Please review our fee schedule for information on any fees that may be assessed for these services.
Before you visit one of our convenient service centers to open a business account, please view our Business Banking requirements.
Online banking
Ent Credit Union's routing number is 307070005.
We’ll need legal documentation of the name change, in addition to a current government-issued ID that reflects your new name to update your account(s).
Common examples of documentation include a marriage certificate, divorce decree or court orders. Common examples of government-issued IDs are a driver’s license, passport, state-issued ID or military ID. Simply stop by any service center.
If you live outside the area, call us toll-free at 800-525-9623 and a member service representative will assist you.
If both you and the requested joint owner are local, simply stop by any service center together with a valid form of government-issued ID (driver’s license, passport, state-issued ID or military ID). If you live outside the area, call us toll-free at 800-525-9623 and a member service representative will assist you.
This request must come from the primary account holder. If you are local, simply stop by any service center together with a valid form of government-issued ID (driver’s license, passport, state-issued ID or military ID). If you live outside the area, call us toll-free at 800-525-9623 and a member service representative will assist you.
If you forgot your username or password, click here to reset the login information on your account. For all other troubleshooting issues, call us toll-free at 800-525-9623 and a member service representative will assist you.
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VA loan eligibility requirements
If you are an Armed Forces member or veteran, you may qualify for the VA loan program. VA loans come with lower eligibility requirements to help service members and their families afford to buy a home even if they don’t have a lot of money in savings or a high credit score. You will need to ensure you meet all the VA loan requirements to get approved. Learn more about the VA loan requirements to see if you qualify.
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