Connections: Ent's Quarterly Newsletter

From the CEO


Our 50th service center is built on Aurora soil and a storied reputation

Since 1957, we’ve been focused on doing what’s right for our members. Like other financial institutions, we’ve added in-demand products and adopted the latest technology. Still, it’s always been our reputation for treating members with respect and kindness that has set Ent apart and fueled its growth.

And grow we have. In July, we opened our 50th service center in Aurora. With its addition, Ent has as many service centers located north of Monument as there are to the south. Now, Coloradans all along the Front Range can access a service center. They’ll also enjoy a level of credit union service rated #1 by Forbes for the fifth consecutive year.

In addition to overall satisfaction, the Forbes’ random survey of members included questions on trust, terms and conditions, branch services, digital service and financial advice. To those members who took the time to respond, thank you.

This award shows that our members still appreciate affordable banking delivered with notable service. It may also explain why so many Coloradans in places like Aurora are excited to welcome and join Ent. Like our existing owner-members, they appreciate having a neighbor committed to people, not to profit.

Photo of Ent Credit Union CEO, Chad Graves
Chad Graves
Chief Executive Officer

Chat away on 24/7 automated responses to common questions. Six days a week. Automated responses supported by Ent experts as needed. Monday through Friday, 7 a.m. to 6 p.m. Saturday, 8 a.m. to 4 p.m.

Nominations are open for Ent Credit Union’s Board of Directors for the year 2023. There will be three (3) three-year term positions open on the Board
of Directors.

The Board Nominations and Election Committee nominate the following candidates to be Directors on the Board for a three-year term: William AyenJeffrey Galgano and Kay Henze.

Additional nominations for the Board of Directors may be made by petition, signed by a minimum of 500 Ent Credit Union members. A separate petition must be completed and submitted for each nomination.

Each nominee must submit with the petition a statement of qualifications, biographical data and a certificate signed by the nominee stating he/she is agreeable to nomination and will serve if elected to office. Petition forms and policies are available from the Executive Administration department at the credit union’s office at 11550 Ent Parkway, Colorado Springs, Colorado, 80921. Petitions, biographical data, and certifications for each nominee by petition must be returned to the Executive Administration department no later than Tuesday, Nov. 15, 2022.

If more than one person is nominated for each board position, an election will be held. If an election is required, information and procedures will be provided to members. If there is only one nominee for each board position, no election will be conducted. There will be no nominations from the floor at the annual meeting. Newly elected Ent Credit Union Board Members will be announced at the annual meeting.

Pam Nicholson, Nominations and Election Committee Chair

Before you know it, the holidays will be here — along with holiday scams. Don’t let fraudsters steal your cheer, or anything else! For more security tips, see

 One Package delivery scams: Posing as UPS, FedEx and the USPS, scammers send fake package delivery messages with links to infect your device and requests for “delivery payments” and personal info they’ll steal. Tip: Track deliveries only via an organization’s official site.

Two Charity Scams: Scammers call and send fake messages asking for holiday “donations” and personal information. Tip: Confrm a charity is legit at or and only donate via a charity’s official site.

Three Fake gift sites: If a site looks legit but has unbelievably low prices on the season’s hottest gifts, beware. Place an order and you’ll get nothing and may have your personal info stolen. Tip: Only buy from reputable sites and don’t trust those missing the “s” after http.

What's Happening

Please visit to see our free upcoming financial education events, seminars, and webinars. 

Family entering homeThinking About Buying a Home?
Get Expert Mortgage Tips. Take advantage of free webinars from the safety and comfort of your home. Register at
Nov. 5 | 10-11:30 a.m.





Free Document Shredding

Limit of two bankers boxes per person. Registration not required. 

Woodland Park Service Center: Oct. 8 | 9 a.m. - Noon 
920 Paradise Lodge Lane
Woodland Park

Assets: $9,383,682,728

Shares: $7,807,714,924

Loans: $7,893,726,590

Members: 478,866

For the most current stats, visit