Connections: Ent's Quarterly Newsletter

From the CEO


Chatting and Tapping Our Way to Better Banking

We’re always looking for ways to make banking with Ent better. A recent example is our 24/7 chat feature on Automated chat is always there when you need it, to help answer your questions. We also understand that some questions are still best answered by a live human. That’s why six days a week, our Ent experts respond via chat to more complex inquiries. Now when you’re on, you can ask your question right there. There’s no need to pick up your phone or send us an email.

We’re also working to make checking out faster and easier with contactless debit cards. Contactless technology lets you tap on or near a checkout terminal and that’s it — you’ve paid. Like our current debit cards, contactless also offers a secure way to pay. With every tap, sensitive payment information is encrypted. Watch for details in the coming months on this upgrade.

As a credit union, we’re able to put people — not profit — first. Our not-for-profit status allows us to keep reinvesting back into your credit union. Whether it’s chat, contactless cards, or a new technology yet-to-be-invented, we’re committed to always improving how you bank with Ent.

Photo of Ent Credit Union CEO, Chad Graves
Chad Graves
Chief Executive Officer

Chat away on 24/7 automated responses to common questions. Six days a week. Automated responses supported by Ent experts as needed. Monday through Friday, 7 a.m. to 6 p.m. Saturday, 8 a.m. to 4 p.m.

With typically lower rates than credit cards and a fixed monthly payment,
personal loans can be a good option. They don’t require collateral and can be approved quickly — some within 24 hours. Often, personal loans also don’t have application fees or prepayment penalties. And they can be used for almost any reason.

Icon: Home Improvements. Icon: High Interest Debt Consolidation. Icon: Moving Expenses. Icon: Personal Emergency.

But is it always the most cost effective answer? Perhaps not. Take medical debt. Many hospitals, doctors and dentists offer payment plans at no interest. Likewise, choosing a longer engagement gives couples more time to save. So they can pay, rather than borrow, for their dream wedding. In other situations, like an emergency expense, a personal loan may make sense. To help weigh the pros, cons and options before borrowing, check out Or talk with us at any service center or at 800-525-9623.

Last year, U.S. online daters lost $547 million to romance scams, according to the Federal Trade Commission. About one third of Americans have tried dating online. Scammers love that number. And they’re targeting everyone from tech-savvy twenty-somethings to grandparents.

The good news is, the below can help you spot a scammer. And you can see more tips and security articles at Suspect a scam? Call us right away at (719) 574-1100 or 800-525-9623.

Three Ways to Spot a Romance Scammer

OneCanceled plans – Meeting in person never works out. Medical emergencies, canceled flights and last-minute job/family problems are common excuses.

TwoFast money – This is the biggest red flag. A problem comes up and they need money — fast. Instead of going to their bank, business partner or family, they ask someone they’ve only met online for money: you.

ThreeHard-to-recover funds – Fraudsters typically ask for gift cards, prepaid debit cards, wire transfers or cryptocurrency. This way it’s difficult, if not impossible, to ever trace or recover stolen funds.

What's Happening

Please visit to see our free upcoming financial education events, seminars, and webinars. 


Photo of mom and dad with two kids, hugging in front of a house. Thinking About Buying a Home?
Get Expert Mortgage Tips. Take advantage of free webinars from the safety and comfort of your home. Register at
Aug. 6 | 10-11:30 a.m.



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Limit of two bankers boxes per person. Registration not required. All events are 9 a.m. – noon.

  • Falcon Service Center: July 16 • 7520 Bierstadt Heights, Peyton
  • Shields Service Center: July 23 • 1107 W. Drake Road, Suite E1, Fort Collins
  • Galley Service Center: Aug. 13 • 4545 Galley Road, Colorado Springs
  • North Loveland Service Center: Sept. 10 • 103 E. 71st St., Loveland
  • Wilcox Service Center: Sept. 10 • 90 S. Wilcox St., Suite G., Castle Rock
  • Quebec Highlands Service Center: Sept. 17th • 8545 S. Quebec St., Highlands Ranch
  • Interquest Service Center: Sept. 24 • 1280 Interquest Parkway, Colorado Springs

Assets: $8,943,263,270

Shares: $7,775,936,698

Loans: $7,398,302,160

Members: 465,077

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