First, contact your homeowners insurance company and discuss whether a claim should be filed. Many homeowners policies do provide coverage for severe weather damage. This may include the removal of downed trees. Find out when an adjuster will conduct an inspection and when you can expect a claim check.
When you receive your insurance check, if it is only made out to you there is no need to contact Ent. However, if Ent is listed as a payee, promptly call Ent’s Mortgage Loan Servicing Department , Monday through Friday, 8 a.m. to 5 p.m. Mountain Time at (719) 574-1100 ext. 857 (option 4) or 800-525-9623 ext 857 (option 4). We will then explain the role Ent will play in the repair process and provide information on additional documentation requirements.
No, your mortgage loan's terms require that the insurance funds must be used to restore your home to its pre-storm condition.