Your wallet, without the wallet!
If you are having problems uploading your card, call us at (719) 550-6225 or 800-525-9623 ext. 6225.
Frequently Asked Questions:
What is Apple Pay?
Apple Pay™ allows you to pay for your purchases with your iPhone® 6 or iPhone 6 Plus by holding your phone near a contactless reader at participating merchants. You can also use your phone, iPad Air™ 2 and iPad mini™ 3 to pay within certain apps.
How do I set up Apple Pay?
Access the Settings app, scroll down to Wallet & Apple Pay, then enter your cards by tapping "Add Credit or Debit Card.” You can then use your iSight® camera to enter your card or type the information in manually.
When I use the camera to add my card, the card details are not showing correctly. What do I do?
In the event your card detail cannot be captured by your phone through your camera, proceed with entering in all of the required fields manually. This will also process and add your card normally into Apple Pay.
If I have multiple cards loaded in Apple Pay, how do I know which card is being used for a purchase?
You can choose the card you want by selecting it in Passbook prior to making a purchase.
What if my iPhone isn’t connected to the internet or the battery is dead? Your iPhone doesn’t need to be connected to Wi-Fi or a cellular network to use Apple Pay. We advise you to keep your card on hand, in the event you lose battery power.
Will Apple Pay work with my Android® device?
Apple Pay only works with compatible Apple devices.
How does my Apple device transmit payment details?
When shopping in a store, simply hold your Apple Pay device in front of a contactless reader. The digital account information stored on the device will be transmitted directly to that contactless reader.
How do I return an item?
The merchant can process the return like any other return. To see the last four digits used by Apple Pay, go to Passbook, tap the card, and tap "i" to find "device number." Some merchants may need to "see" the card. You would follow the same steps you used when making the purchase.
What payment information will be on my receipt?
Receipts should look the same as they always have. However, in some cases, receipts created from digital account usage may display the last four digits of your digital account which may differ from the last four digits of your physical card.
What should I do when I receive a new, renewed or replacement card?
For any new, renewed or replacement cards, you will go through the initial set up - providing the basic payments details to add the card to Apple Pay.
When paying in a store, if the merchant terminal asks me to choose Debit or Credit, which should I choose?
If you choose Debit, you will be required to enter your PIN, which some back-end systems may not be able to process yet. Choosing Credit will give you the most consistent experience.
Account qualifications apply. Please review Ent’s Important Account Information and Fee Schedule for additional information.
There is no charge for Ent Mobile Text Banking or the Ent Mobile Banking App; however charges from your mobile service provider may apply. Please review Ent’s Important Account Information and Fee Schedule for additional information.
Google Play, Google Pay and Android are trademarks of Google Inc. Apple, Touch ID, Apple Pay and App Store are registered trademarks of Apple Inc. Samsung Electronics America, Inc. Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Samsung Pay is available on select Samsung devices.