Avoiding Holiday Scams: From Phishing to Travel Frauds

Phishing emails and fake websites

As you get into the festive mood, your inbox might start filling up with emails offering exclusive holiday deals or important notifications about your accounts. These emails can often be deceptive. Usually, these holiday phishing scams are designed by scammers to look like they're from reputable companies. Clicking on links within these emails could redirect you to fake websites where they'll attempt to steal your personal or financial information.

Protective measures:

• Always double-check the sender's email address, especially if the content seems unexpected or too good to be true.
• Instead of clicking on links within the email, visit the company's official website by typing the URL directly into your browser.
• Keep an eye out for spelling mistakes or poor grammar, which can indicate a phishing attempt.

Gift card scams

Gift card scams have become an increasingly common holiday deception. In one of the common holiday scams, fraudsters cunningly persuade their targets to purchase gift cards like Google Play, Amazon or Apple gift cards. Then, they extract the card numbers and PINs for their gain.

Typically, the scam initiates with an unsolicited call or email. In the call, the fraudster claims you owe money or have secured a prize. The catch? You must buy gift cards as a form of payment or validation. Then, they ask you to relay the gift card numbers and PINs. Warning signs of this scam include:

• Unexpected requests to settle debts or bills using gift cards
• A pressing urgency to complete the transaction
• Peculiar instructions to keep the transaction a secret

Protective measures:

• Verify unexpected contacts: If you receive an unsolicited call or email, especially from governmental agencies, utility companies or other institutions asking for payment via gift cards, it's likely a scam.
• Avoid impulsive actions: Scammers often create a sense of urgency. Take a moment to think and verify before acting on any request, especially if it involves money.
• Never share gift card details: If you've purchased a gift card, treat it like cash. Never share the PIN or card number with strangers. 

Fake charities

For many people, the holiday season often evokes a spirit of giving. Exploiting this sentiment, scammers might approach you with requests for donations to fake charities, often mimicking real ones with slightly altered names.

Protective Measures:

• Research a charity before donating, especially if you've never heard of it.
• Use trusted platforms or the charity's official website for donations, avoiding wire transfers or cash.

Package theft

With increased online shopping during the holiday season, 'porch pirates' are on the prowl. These thieves snatch packages from your doorstep before you can collect them.

Protective measures:

• Schedule deliveries when you'll be home or have them sent to your workplace.
• Use tracking services to know when your package is arriving.
• Consider investing in security measures, like cameras or parcel lockboxes, to deter thieves. 

Fake delivery notifications

Scammers often send fake text messages or emails that appear to be from reputable delivery services, claiming there's an issue with a package or that it's ready for pickup. They may include links that lead to counterfeit websites designed to steal your personal information. Always verify the legitimacy of these notifications by checking directly with the delivery service using the contact information on their official website.

Travel scams

Are you dreaming of a holiday getaway? Scammers prey on this desire by advertising fake travel deals. You might pay for hotel stays that don't exist or book flights only to discover the tickets are counterfeit.

Protective measures:

• Always book through reputable travel agencies or platforms you're familiar with.
• Double-check hotel and flight details independently before making any payments.
• Be wary of deals that seem unreasonably cheap or require immediate payment.

Money scams

Over the holidays, you might encounter holiday scams to swindle you off your hard-earned cash. You need to be keen in recognizing money scams. Here are several examples:

Wire transfer fraud: In this scenario, you might receive a request for your banking information to facilitate an international wire transfer into your account. Be careful. The scammers' goal is to deceive you into providing your banking details, enabling the scammers to access and potentially steal your funds.

Mail scams: You receive holiday-themed letters or cards claiming you've won a prize, lottery, or sweepstakes. The sender asks for a fee or personal information to claim your winnings.

False investments: Scammers may pose as investment advisors offering lucrative investment opportunities. They promise high returns and convince victims to wire money to a supposed investment account.

Loan scams: Feeling the financial strain of the holidays? You might consider taking out a loan. Scammers know this and advertise loans with enticing terms, no credit checks, or instant approvals. After you apply, they might ask for upfront fees or gather your personal details for identity theft.

Protective measures:

• Always independently verify the authenticity of any information request by contacting your bank directly through trusted and verified contact information.
• Be skeptical of unexpected mail claiming you've won something. Legitimate contests do not typically require upfront payments to claim prizes.
• Check the credentials, licensing and registration of anyone claiming to be an investment advisor.
• Be skeptical of loan offers that seem too easy or too good to be true. Research the lender's reputation and credentials before providing any personal information. Also, never pay an upfront fee for a loan. 

Social media scams

As you scroll through your social media feeds, you might see ads promoting exclusive holiday deals, contests, or giveaways. Some are fraudulent, designed to capture your personal details or direct you to scam websites.

Protective measures:

• Avoid clicking on ads from unfamiliar brands or sources.
• If a deal or contest seems too good to be true, it probably is—research before participating.
• Always check the URL of sites you're directed to, ensuring they start with "https" and display security icons. 

Impersonation scams

Today, there are many financial scams targeting seniors, such as government, lottery or romance scams. Older people are particularly vulnerable to such scams, especially from impersonators pretending to be distressed family members. They might receive a call or message from someone alleging to be a friend or relative in distress, needing immediate financial help. The scammer could have gathered information from social media or hacked accounts to sound convincing.

Protective measures:

• Share information about common scams with your family and friends, especially elderly relatives who may be more vulnerable to fraud.
• Always verify distress claims independently. Call back the person on a number you know is theirs. Avoid making hasty decisions, no matter how dire the supposed situation sounds.
• Be skeptical of calls from government agencies and service providers requesting personal information.

Look-alike websites and bogus online marketplaces

Searching for holiday deals online, you might land on websites strikingly similar to legitimate retailers. These mimic sites aim to capture your payment information or sell counterfeit goods.

Protective measures:

• Always check the website's URL. Scam websites might have slight misspellings or different domain endings.
• Look for secure payment badges and "https" in the website's address.
• Read reviews and feedback about the website before making a purchase.

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