Promenade Service Center
Promenade Service Center - Ent Credit Union Castle Rock, CO
Lobby hours:
- (Mon - Fri)
- (Sat)
- (Sun)
Drive-up hours:
- (Mon - Fri)
- (Sat)
- (Sun)
ITM drive-up hours:
- (Mon - Fri)
- (Sat)
- (Sun)
Center Services
- 24-Hour Drive-Up ATM
- 24-Hour Walk-Up ATM
- Instant Issue Ent Visa® Debit Cards
- Free Coin Counter
- Interactive Teller Machine (ITM)
Popular Products
- Cashier's Checks
- Cash advances
- Deposit Accounts
- Auto Loans
- Business Banking
- Personal Loans
- HELOC
The Promenade Service Center is located near the Outlets at Castle Rock, right off I-25. Our service center is just a short drive from dozens of brand name stores, including Sam’s Club, King Soopers Supermarket and Home Depot. You can run errands and stop in for a visit to manage your money all in one trip.
We offer personalized service for our diverse owner-members at our Promenade location. From first-time home buyers, business owners and new consumers wanting to build credit, we are proud of the long-standing relationships that we have formed with members of our community. In addition to our personalized service, Ent is known for offering competitive personal loans and expert financial advice to help you reach your financial goals. Regardless of what brings you to Castle Rock, our Member Service Representatives (MSR) are standing by to help you make the most of your finances.
You will find everything you need at your local Ent Credit Union, including debit and credit cards, helpful information for managing your finances, and personal loans for all of life’s most important purchases. Discover what’s waiting for you at Ent Credit Union in Castle Rock, CO.
If you’re new to banking, we can help. Our MSRs will help you choose the right products to help you get started on your financial journey. Stop by our lobby during regular business hours to open an account in just 15 minutes or less. One of our MSRs can set you up with an instant issue debit card, so you can start spending right away.
You don’t have to schedule an appointment to open an account or make a transaction. Use one of our ATMs or open an account online. As an owner-member, you can also use the Ent Mobile Banking App to manage your finances on the go.
However, we ask that you schedule an appointment with our onsite loan officer if you'd like to learn more about our competitive personal loans. They will explain the application process in detail and provide tools and resources to help you find the right loan based on your financial goals. If you don’t qualify for a personal loan, our team can set you up with a pre-paid debit card to help you build up your credit score. There’s always a solution when you’re an owner-member of Ent.
Meet Our Promenade Team
Center Manager
Jayde Kent
Jayde grew up in Castle Rock and enjoys the great outdoors and spending time with her family. As a Service Center Manager at Ent, she seeks to provide exceptional service to each one of her members. Jayde strives to be active in her community and takes advantage of volunteering any chance she gets.
Mortgage Loan Officer
Heather McQuatters Coffey
Heather’s passion is to make getting a mortgage fun. Leveraging her deep industry knowledge (seven years at Ent plus realtor certification), she enjoys keeping borrowers excited about their new home while skillfully navigating the loan process toward a smooth closing. Well-versed and experienced in financing all loan types, as a military spouse Heather excels at VA loans thanks to her personal experience. Always available and prompt, she lives her motto: communication is key.
About Ent Credit Union
Ent Credit Union was founded in 1957 as a way of expanding credit across the Front Range, and we’re proud to carry on that legacy today. We have over 500,000 owner-members across the state of Colorado with dozens of service centers to help you reach your financial goals. When you open an account with Ent, you become an owner-member, giving you a stake in your local credit union.
We are a locally owned and operated financial institution that works for the people, not for profit. It’s our job to help everyone in the community succeed by providing competitive personal loans and waiving fees. We believe that everyone should have the chance to build wealth and achieve their goals without taking on unnecessary debt. As your financial partner, we will always be there to help you navigate life’s most important purchases. Our team will help you find the information you need to make the right choice for you and your loved ones.
Promenade Service Center FAQs
No, we don’t offer shared banking at this time.
Yes, our lobby and drive-up lane are open from 9 a.m. to 12 p.m. on Saturdays. You can also access the Interactive Teller Machine (ITM) from 8 a.m. to 5 p.m. This connects you to an Ent MSRs that can help you make sense of the options of the screen.
We are located in the back of the Sam's Club parking lot on the west side of I-25. If you type our address into your GPS, it may take you to the wrong location, as sometimes it shows that we are located inside of Sam's Club.
