Promenade Service Center

Promenade Service Center - Ent Credit Union Castle Rock, CO


Lobby Hours:

  • (Monday - Friday)

  • (Saturday)

  • (Sunday)

Drive-up Hours:

  • 9 a.m. - 6 p.m. (Monday - Friday)
  • 9 a.m. - 12 p.m. (Saturday)

Drive-up ITM Hours:

  • 7 a.m. - 7 p.m. (Monday - Friday)
  • 8 a.m. - 5 p.m. (Saturday)


5944 Promenade Pkwy.
Castle Rock, CO 80108

(Located near the Outlets at Castle Rock off I-25)


The Promenade Service Center is located near the Outlets at Castle Rock, right off I-25. Our service center is just a short drive from dozens of brand name stores, including Sam’s Club, King Soopers Supermarket and Home Depot. You can run errands and stop in for a visit to manage your money all in one trip. 

We offer personalized service for our diverse owner-members at our Promenade location.  From first-time home buyers, business owners and new consumers wanting to build credit, we are proud of the long-standing relationships that we have formed with members of our community. In addition to our personalized service, Ent is known for offering competitive personal loans and expert financial advice to help you reach your financial goals. Regardless of what brings you to Castle Rock, our Member Service Representatives (MSR) are standing by to help you make the most of your finances. 

You will find everything you need at your local Ent Credit Union, including debit and credit cards, helpful information for managing your finances, and personal loans for all of life’s most important purchases. Discover what’s waiting for you at Ent Credit Union in Castle Rock, CO. 

If you’re new to banking, we can help. Our MSRs will help you choose the right products to help you get started on your financial journey. Stop by our lobby during regular business hours to open an account in just 15 minutes or less. One of our MSRs can set you up with an instant issue debit card, so you can start spending right away.  

You don’t have to schedule an appointment to open an account or make a transaction. Use one of our ATMs or open an account online.  As an owner-member, you can also use the Ent Mobile Banking App to manage your finances on the go. 

However, we ask that you schedule an appointment with our onsite loan officer if you'd like to learn more about our competitive personal loans. They will explain the application process in detail and provide tools and resources to help you find the right loan based on your financial goals. If you don’t qualify for a personal loan, our team can set you up with a pre-paid debit card to help you build up your credit score. There’s always a solution when you’re an owner-member of Ent.  

Center Services

  • 24-Hour Drive-Up ATM
  • 24-Hour Walk-Up ATM
  • Instant Issue Ent Visa® Debit Cards
  • Safe Boxes
  • Free Coin Counter
  • Interactive Teller Machine (ITM)

Popular Products

  • Cashier's Checks
  • Cash advances
  • Deposit Accounts
  • Auto Loans
  • Business Banking
  • Personal Loans

Meet Our Promenade Team

Center Manager

Jayde Kent

Image of Jayde Geisel, Center manager at Ent Credit Union in Park Meadows and Castle RockJayde grew up in Castle Rock and enjoys the great outdoors and spending time with her family. As a Service Center Manager at Ent,  she seeks to provide exceptional service to each one of her members. Jayde strives to be active in her community and takes advantage of volunteering any chance she gets.

Contact Jayde

Mortgage Loan Officer

Heather McQuatters Coffey

Image of Heather Coffey, Mortgage Loan Officer at Ent Credit Union in Aurora, COHeather’s passion is to make getting a mortgage fun. Leveraging her deep industry knowledge (seven years at Ent plus realtor certification), she enjoys keeping borrowers excited about their new home while skillfully navigating the loan process toward a smooth closing. Well-versed and experienced in financing all loan types, as a military spouse Heather excels at VA loans thanks to her personal experience. Always available and prompt, she lives her motto: communication is key. 

Learn More

Business Banker

Allison McPike

Image of Allison McPike, Business Banker at Ent Credit UnionAllison McPike was born in Wyoming, but has lived in Colorado since she was two. Allison went to school to be a doctor but quickly realized her calling was in Business Banking and Development. She has always wanted to own her own business and has found a sense of community with every business owner she has the pleasure of working with. Everyday Allison is motivated by the knowledge that she can add value to Ent's owner-members banking experience. She believes banking should be a stress-free and positive experience for all. In her free time Allison enjoys the outdoors, experimenting with healthy cooking, home décor, art and showering her cats in love.

Learn More

About Ent Credit Union


Ent Credit Union was founded in 1957 as a way of expanding credit across the Front Range, and we’re proud to carry on that legacy today. We have over 420,000 owner-members across the state of Colorado with dozens of service centers to help you reach your financial goals. When you open an account with Ent, you become an owner-members the company, giving you a stake in your local credit union. As part of the Ent family, you can bank like you own the place, because you do! 

We are a locally owned and operated financial institution that works for the people, not for profit. It’s our job to help everyone in the community succeed by providing competitive personal loans and waiving fees. We believe that everyone should have the chance to build wealth and achieve their goals without taking on unnecessary debt. As your financial partner, we will always be there to help you navigate life’s most important purchases. Our team will help you find the information you need to make the right choice for you and your loved ones. 

Promenade Service Center FAQs

No, we don’t offer shared banking at this time. 

Yes, our lobby and drive-up lane are open from 9 a.m. to 12 p.m. on Saturdays. You can also access the Interactive Teller Machine (ITM) from 8 a.m. to 5 p.m. This connects you to an Ent MSRs that can help you make sense of the options of the screen. 

We are located in the back of the Sam's Club parking lot on the west side of I-25. If you type our address into your GPS, it may take you to the wrong location, as sometimes it shows that we are located inside of Sam's Club. 

Additional Resources

Non-deposit investment products and services are offered through CUSO Financial Services, L.P. ("CFS"), a registered broker-dealer (Member FINRA SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. Ent Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.