Protecting you from fraudulent debit card transactions

Protecting your credit and financial identity is our top priority. 

If we identify a debit card transaction as suspicious, it may be denied and you will be contacted by the Card Member Security department to verify that transaction is not fraudulent.

If you receive a call about a debit card transaction, please take a moment to follow the prompts to verify your identity and answer questions about that transaction. 

Please note: transaction verification calls will never ask you for personal information such as your full social security number, PIN number, CVV2 code or your Ent Account Number. The verification call will only request information on the transaction(s) in question.



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