Ent Member Relief Program

We're Here to Help

If you're facing financial hardship due to an interruption in your income, we will work with you to ease the burden of your Ent loan payments. Simply log in to your account through online or mobile banking and let us know how we can help. You also have the option to call us, but please be aware that hold times will be longer than normal.


Mortgage Loan Support

Various options are available depending on the type of loan you have.

If you need help, please contact Member Solutions at (719) 574-1100 ext. 6950 option 2.

Auto & Personal Loan Support

We have expanded our Skip-A-Pay criteria to enable immediate approvals. While your quickest option is to log in to your account to apply, you may also call us.

  • You may skip up to 3 payments.

Loan Modifications

Existing Loan Rate Reductions

  • Interest-only payment options for up to 3 months
  • Temporary rate reductions available from 0.00% - 2.00% APR1
  • Available on auto, personal and home equity loans

If you need help, please contact Member Solutions as (719) 574-1100 ext. 6950 option 1.

1APR=Annual Percentage Rate
Standard account and credit qualifications apply. All loans subject to final credit approval. Rates and terms are subject to change without notice and are dependent upon credit performance. Visit Ent.com/Legal to review Ent's Important Loan Information and Disclosures.